Built-In Safeguards

How Does Spinplace Casino Keep Responsible Gambling Simple?

From the moment you log in, Spinplace Casino puts deposit limits, loss limits, session time reminders, cooling-off periods and self-exclusion in every account, for adults 18+.

Set Your Deposit Limit

Malta Gaming AuthorityLicensed MGA/B2C/228/2011, regulated since 2011

Help Within Reach

Know the Limits Before the First Spin

On a hard evening, the names and numbers you may need are already in one place.

Minimum Age18+

Gaming LicenseMalta Gaming Authority, MGA/B2C/228/2011

National Self-Exclusion RegisterBetStop

National Gambling Helpline1800 858 858

Limit Questions[email protected]

Five Account Tools

When You Want Play to Stay a Pastime

Straight answers suit us better than small print, so here is what each control does.

Your Weekly Start

At the start of a week, decide what you can comfortably put in, then set a deposit limit so it holds before play begins.

Where Does Tonight Stop?

Mid-session, a loss limit marks the point where you stop for the night, so a rough run cannot spill into money you need elsewhere.

How Long Have You Played?

Halfway through an evening, a session time reminder tells you how long you have been playing, which helps when a quick round turns into hours.

Need a Break First?

When a break feels overdue, a cooling-off period closes your account to play, and you choose how long it lasts as you switch it on.

Peace of Mind, Locked In

At the point where a pause is not enough, self-exclusion closes your account and keeps it closed, and stops the marketing that calls you back.

Yours to Set

A Cap in Place Before the First Round

Worried the menu is buried? The whole path takes four steps from the lobby.

Where Are Your Details?

On the evening you decide to cap your play, open your profile from the lobby and check that your verified details are correct.

The Limits Area

A click later, the limits area inside your profile holds every control, from deposit and loss caps to session reminders and self-exclusion.

Pick One Type First

At the choosing stage, decide what suits your week: a deposit cap, a loss cap or a session reminder, and set one.

Check It Before You Play

At the end, save and reopen the limits page; if the figure looks wrong, reach live chat before your next game.

Is It Time to Take a Break?

By the time play stops feeling like entertainment, it has usually been costing more than money for a while. Catching that early is easier than catching it late, and a deposit limit or a pause is a simple first step.

Read down this list and notice which lines sound like your own week.

Chasing a loss with a bigger deposit
Hiding your play from people at home
Spending money set aside for bills
Losing track of time at the screen
Feeling flat until the next session
Borrowing to keep playing
Promising yourself you will stop

Free and Confidential Help

Call a Service Today, Not Later

This block answers the worry that asking for help will cost money or let strangers into your business.

National Gambling Helpline

Staffed around the clock, every day of the year, this line offers free counselling by chat or email, self-help tools and a directory of local services. Players and relatives can both ring, and nothing said goes further. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Meetings run by people who gamble themselves, held across Australia, give you and your family a room of peers who understand the pull without judging it. Details of nearby groups come through the national line. gaaustralia.org.au

National Debt Helpline

Free financial counselling is available for gambling debt, with advisers reachable on weekdays from morning until late afternoon. Partners and relatives can use it too, which helps when money worries are shared. ndh.org.au

Short Cool-Off or Long Stop: Pick Your Own Distance

A Short Cooling-Off. A cooling-off period in your account is the lightest of the three tools. You pick a break of hours or days from your profile, and the account stays closed for that stretch. It suits a rough week rather than a long stop.

Can I Undo It Early? Longer and firmer, self-exclusion shuts your access for months and cannot be undone early. Set it from your profile when you want distance that a passing mood cannot reverse. Nothing on the account reopens until the period runs out.

BetStop, the National Register. BetStop is the national register run by the Australian Government through ACMA. You sign up online and choose a ban of at least 3 months, up to lifetime, with a support person allowed alongside you. Cutting it short is possible only after 3 months, with a statutory declaration of having seen a counsellor or GP. betstop.gov.au

Support Close By

A Pause Chosen Now, Not After a Loss

Whether a break here follows you to other sites is the worry most readers arrive with.

Can I end my self-exclusion early and start playing again?+

No, the exclusion runs for the whole period you chose when you switched it on, and the block stays in place until that period ends. Support can explain how it works before you commit to it.

What does a cooling-off pause actually change in my account?+

A pause shuts your play for the stretch you choose. Your account stays open and nothing is closed down for good. Once the pause lifts, play is open to you again.

Does self-exclusion at Spinplace Casino cover other gambling sites too?+

No, it does not. A self-exclusion set here covers this account only. Across Australia, only BetStop, the national register run by the Australian Government through ACMA, blocks you at licensed phone and online wagering providers.

My father plays too much; can the helpline advise me as well?+

Yes, relatives are welcome to call the National Gambling Helpline, which answers at any hour of any day. Free chat and email counselling and a directory of local services are offered alongside the phone line.

Can I shut my account for good by emailing your support team?+

Yes. Emailing the support address is enough to request permanent closure, and the team will confirm once your account is shut for good. Chat, email and phone run around the clock if you would rather talk it through first.